Customer Service Representive - Delta Plus
Customer Service Representative
Full time
Woodstock , GA ERB Industries -
minimum 1 year
SAERB22102024
Delta Plus veut devenir le leader mondial indépendant des solutions de protection individuelle et collective. Ambitieux ? Oui mais c’est parce qu’on a des équipes très motivées qui nous permettent d’être en croissance chaque année. En plus, notre mission est passionnante : protéger les femmes et les hommes au travail.
Nous sommes présents partout dans le monde, nous échangeons en permanence avec des cultures différentes. Nous sommes un groupe dynamique à la recherche de collaborateurs impliqués et ayant le goût du challenge.
Work Setting:
In Office
Job Description:
ERB Industries, Inc., is seeking a Customer Service Representative with experience supporting a national sales team. The ideal candidate should possess strong customer service skills, knowledge of manufacturing operations, and experience supporting both Sales Teams and customer order support. This role requires close collaboration with multiple departments and team members at all levels of the organization, along with strong organizational skills. Being trilingual in English, Spanish and French would be a plus, but English is the only required language. I currently have three openings and the chosen candidates may be asked to work one of the shifts mentioned above.
All FT employees are eligible for our benefits package that includes medical, dental, vision, life, FSA, a 401(k) plan and paid vacation/sick time.
Desired Experience:
Customer Service
Order Management
Manufacturing Environment
Inventory Knowledge
Sales Support
Key Responsibilities:
- Provide excellent customer service and communication (both written and verbal).
- Answer phones, respond to emails, and work directly with Sales Managers and customers.
- Have strong attention to detail, working quickly and efficiently, while maintaining quality and accuracy.
- Follow processes and procedures.
- Support Sales Managers in their territories with customer orders.
- Talk and type simultaneously and accurately.
- Ability to lift up to 50lbs.
Qualifications:
- Possess and/or be able to execute the "Key Responsibilities" listed above.
- Strong attention to detail and organizational skills.
- Proficient in basic office functions such as email, Word, and Excel.
- Experience supporting Sales Managers with customer orders.
- Candidates with proven sales support experience in a manufacturing environment will be preferred.
- Pay Range: $18.00 per hour
Shift:
Monday - Friday: 8-5, 9-6, or 10-7 for the Gulf (West) Coast position.
If you are a motivated individual with the required experience and skills, we encourage you to apply for this exciting opportunity to join our team at ERB Industries, Inc. We are an equal opportunity employer.
People : Pour que nos collaborateurs aient les moyens de s’épanouir dans leur travail, en bonne santé et en toute sécurité.
Planet : Pour conduire notre développement économique en limitant son impact sur les générations futures.
Sustainable Economy : Pour développer notre activité dans un cadre sécurisé, éthique et responsable.
Lire plus sur notre engagement d'impact positif
Candidature
Déposez votre cv en ligne afin de le rendre consultable par notre service recrutement.